Research Publication System for Middle Management: Prototype Development of Research Activity System (ReAct System)
AbstractThe importance of information systems for middle management has been mentioned since 1980s. Despite the rapid improvement in technology and innovation, there are still lack of adoption of information systems for business process management in organisations, including universities. This study looks into the need of an information system for the management of research publication in a case university campus, which proposes an adoption of digital dashboard as part of reporting feature for the middle managers to better present at the higher level of management. This paper presents the prototype development of the Research Activity System (ReAct System), with results of the system interface and features usability evaluation. Significant finding shows a gap between the middle manager’s view and the academicians’ view in terms of the need for this system, which could be rectified with an emphasis of key performance indices (KPIs) in the system.
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