Analysis of Requirements in the Context of Multi-Platform Dropshipping Application Using Activity Theory

Authors

  • Nur Atiqa Basaruddin Universiti Kuala Lumpur
  • Nik Azlina Nik Ahmad Universiti Kuala Lumpur

Abstract

Nowadays, a change has taken place in organizations that have significantly transformed the conduct of business. This impact on the business model resulted in a huge growth in e-commerce and brings numerous values to the customers, such as the data access of products at the cheapest cost, in a short amount of time and with a variety of choices. The main factor behind the growth of e-commerce is the Internet, where the expansion into this sector has helped many established and start-up companies. This paper proposes a method that uses activity theory to analyze the requirements of multi-platform system applications. It then explores the case study of the dropshipping sales management application and shows the results of the study of its requirements analysis using activity theory.

Published

2021-06-30

Issue

Section

Articles